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Last Updated: April 14, 2025
Welcome to The Educational Resource Group's services ("Services"). These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and The Educational Resource Group LLC. ("Company," "we," "us," or "our") governing your access to and use of our website, platform, and services.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not access or use our Services.
We offer comprehensive medical, educational, and assessment services tailored to children, adolescents, and adults, supporting both gifted individuals and those facing learning challenges.
Our Services include:
2.1 Medical Services
Our comprehensive medical services encompass a wide range of specialized care, including thorough ADHD diagnosis and evidence-based treatment protocols, personalized medication management for optimal outcomes, holistic mental health management addressing various conditions, specialized care for neuropsychiatric disorders, support for cognitive-emotional health challenges that impact daily functioning, therapeutic psychotherapy sessions tailored to individual needs, and professional occupational therapy designed to improve functional abilities and independence.
2.2 Educational Services
We offer a comprehensive suite of educational services designed to support learners at all levels. These include personalized academic coaching to address specific subject areas and learning challenges, structured executive function skills training to enhance organization and time management capabilities, targeted test preparation for standardized assessments and academic evaluations, comprehensive college readiness programming to facilitate successful transitions to higher education, developmentally appropriate early learning programs for younger children, and engaging summer programs that combine educational enrichment with enjoyable activities to prevent academic regression
2.3 Assessments
Our professional assessment services utilize evidence-based tools and methodologies to provide accurate evaluations in several key areas. These include detailed executive function skills assessment to identify strengths and challenges in organization, planning, and self-regulation; comprehensive cognitive testing for both Gifted/Talented identification and learning disabilities diagnosis; thorough ADHD diagnostic evaluations using multiple measures and perspectives; and in-depth psychoeducational testing that examines the relationship between psychological processes and educational performance to develop appropriate intervention strategies.
Medical Disclaimer for website: Information provided is for educational purposes only and not a substitute for professional medical advice. No professional healthcare relationship is established through site use. Always consult qualified healthcare professionals for specific needs. For medical emergencies, call 911 or visit your nearest emergency room.
3. User Eligibility
You must be at least 18 years of age to register independently. Parents/guardians must sign paperwork for minors and ensure compliance with these Terms. By using our Services, you represent that you have the legal capacity to enter into a binding contract and are not prohibited from receiving our Services under applicable laws.
4. Privacy and HIPAA Compliance
4.1 Privacy Policy Our Privacy Policy explains how we collect, use, and disclose information about you. By using our Services, you consent to these practices.
4.2 HIPAA Compliance We comply with HIPAA regulations and maintain appropriate safeguards to protect your protected health information (PHI).
4.3 Notice of Privacy Practices Our Notice of Privacy Practices describes how we may use and disclose your protected health information and your rights regarding this information.
5. Use of the Site and Content
5.1 Ownership of Site and Content This Site and its Content are protected under intellectual property laws. You do not acquire ownership rights to any content viewed through this Site. Content may not be used, copied, reproduced, distributed, or modified without express prior written permission, except for temporary personal, educational, non-commercial use.
5.2 Content and Software License We grant you a limited, non-exclusive, non-transferable license to access and use materials for personal, noncommercial use only.
5.3 Mobile Network When accessing via mobile network, your provider's data rates apply. Downloading may be restricted by your network provider.
6. User Conduct and Responsibilities
6.1 Prohibited Activities
When using our Services, you agree to maintain ethical and legal standards of conduct. This includes refraining from violating any applicable laws or regulations; respecting intellectual property and personal rights of others; providing accurate and truthful information at all times; avoiding any actions that might interfere with the proper functionality of our services; not attempting to gain unauthorized access to any part of our systems or networks; using our services only for legitimate and legal purposes; abstaining from any form of harassment or harmful behavior toward staff or other users; not transmitting malware, viruses, or any potentially harmful code through our platforms; and refraining from any activities that might disrupt or compromise the stability, security, or functionality of our site or services.
6.2 User Responsibilities
As a user of our services, you agree to fulfill several important responsibilities that ensure optimal outcomes. These include arriving punctually for all scheduled sessions and appointments to maximize benefit from the allotted time; providing at least 24-hour advance notice when cancellations are necessary, allowing us to accommodate other clients; actively participating in all aspects of your services and treatment with engagement and good faith effort; completing all agreed-upon activities, exercises, and homework assignments that are part of your treatment or educational plan; providing accurate, complete, and current information regarding your medical history, educational background, and personal circumstances; promptly updating your information whenever significant changes occur that might affect your care or services; and using our services in a manner consistent with your established treatment or educational plan to achieve the best possible outcomes
7. User-Generated Content
You are responsible for any content you post. We are not liable for user-generated content. By using this Site, you grant us a license to use and distribute content you post.
You agree not to post content that is unlawful, harmful, false, infringing, or contains viruses. We reserve the right to remove any content at our discretion.
For copyright infringement claims, please notify us at info@theerg.net with required DMCA information.
8. Payment Terms
8.1 Fees and Payment You agree to pay all fees associated with selected Services. We accept credit cards, health savings accounts, and approved insurance providers.
8.2 Registration and Administrative Fees A non-refundable registration fee is required at enrollment. Additional case management fees may apply for services not covered by regular session fees or insurance.
8.3 Self-Pay Clients
For clients choosing our self-pay option, we maintain clear financial policies to ensure transparency. Payment is required in full at the time each service is rendered, with no exceptions, to maintain continuity of care. For those selecting multi-session packages or program enrollments, the entire fee must be paid upfront before the commencement of services to secure your place in the program. We accept various convenient payment methods including all major credit and debit cards, as well as qualified Health Savings Account (HSA) and Flexible Spending Account (FSA) cards for eligible services. Please note that our service rates are subject to periodic review and may change with 30 days' advance notice to accommodate market conditions and operational costs. The contracts signed prior to program enrollment will contain all the payment information, and website content may not be up to date.
8.4 Insurance Payment Terms
We accept a select range of insurance plans for certain eligible services, though coverage varies significantly between providers and policies. It is your responsibility to verify your specific benefits and coverage limitations before receiving services to avoid unexpected financial obligations. As an insurance client, you accept responsibility for several critical aspects of the payment process, including: thoroughly understanding your coverage details and limitations for mental health and educational services; obtaining any required pre-authorizations or referrals before beginning treatment; paying all applicable copayments, coinsurance amounts, and deductibles as determined by your insurance plan at the time of service; recognizing and planning for any session limitations imposed by your insurance company; assuming financial responsibility for any services that are ultimately denied by your insurance provider regardless of initial coverage verification; and promptly notifying our office of any changes to your insurance coverage or policy to prevent billing complications. It's important to understand that many of our specialized educational services and certain types of assessments may not be covered by standard insurance plans, requiring out-of-pocket payment
8.5 Billing and Automatic Renewal Subscriptions automatically renew unless canceled before the renewal date (for any applicable service).
8.6 Price Changes We reserve the right to adjust pricing with 30 days' notice.
8.7 Cancellation, No-Show, and Refund Policy
Fees may apply for cancellations with less than 24 hours' notice or no-shows. Services rendered and registration fees are non-refundable. Outstanding balances may result in service suspension or collections after 90 days.
9. Intellectual Property Rights
All content and functionality of our Services are owned by us or our licensors and protected by intellectual property laws. We grant you a limited license to access and use our Services for their intended purposes. You retain ownership of content you submit but grant us a license to use such content in connection with providing Services.
10. Telehealth Services
Some Services may be provided via telehealth technologies, which involve electronic communications between providers and clients at different locations.
Benefits include improved access to care, convenience, and continuity. Risks include technical difficulties, interruptions, unauthorized access, and limited emergency response.
You are responsible for ensuring the necessary equipment and internet connection. Not all insurance plans cover telehealth services, and you are responsible for verifying coverage.
11. Special Provisions for Services to Minors
For clients under 18, a parent/guardian must provide consent and agrees to be bound by these Terms. We comply with applicable privacy laws for minors' information. Communication about a minor's services will be directed to the parent/guardian unless otherwise required by law. The consenting parent/guardian is financially responsible for all fees regardless of custody arrangements, unless a court order specifies otherwise.
12. Termination
Self-pay educational clients must provide 30 days' notice for termination. Medical service clients may terminate by emailing administrative staff. We may terminate your access immediately for any reason, including Terms breach. Upon termination, you remain liable for amounts due up to the termination date, and provisions that should survive termination shall continue to apply.
13. Third-Party Links
Our Site may contain links to third-party websites. We do not endorse or take responsibility for external sites, whose terms and policies apply to your use of those sites.
14. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
16. Indemnification
You agree to defend, indemnify, and hold harmless our company and affiliates from claims arising out of your violation of these Terms or use of the Services.
17. Governing Law and Dispute Resolution
These Terms are governed by Maryland law. Disputes shall be resolved through negotiation, then mediation, and if unsuccessful, binding arbitration.
18. Changes to Terms
We reserve the right to modify these Terms with notice for material changes. Continued use constitutes acceptance of new Terms.
19. Severability
If any provision is held invalid, the remaining provisions shall be fully enforced under law.
20. Entire Agreement
These Terms, our Privacy Policy, and other published legal notices constitute the entire agreement regarding the Services.
21. Contact Information
For questions about these Terms:
The Educational Resource Group
541 Benfield Road, Suite A
Severna Park, MD 21146
info@theerg.net
410-544-6696
© 2025 The Educational Resource Group. All rights reserved.
